How to thank people (co-workers, friends, ...)

Everyday we accomplish things at work. And many accomplishments are the result of help from others. Our parents may have taught us to say “Thank You” to people who do things for us. We may even remember to do that. But what we need to do is to appropriately acknowledge the help that other people are to us. The key is to understand how to do that.

When you think about how to tell someone else about how they helped you, there are a two parts to think about: 1. How much do you thank them? 2. Who do you tell about what was done and how?

As an aside, it is equally important to be able to accept thanks. The default reaction to being thanked seems to be statements to the effect of “It was nothing.” or “Don’t mention it.” This trivializes the thanks and looses an opportunity to build deeper trust. The best reaction is to accept the thanks.


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You may wonder why you would want to check back here for postings on iOS Development, leadership, and life...

Mobile development in general, and iOS in particular, is something I have been doing and/or managing for over 21 years. And not just simple products (though some of them are), but complex apps for name-brand companies. In Developer Support (software engineers with customer friendly interfaces), I learned a lot about how to dig deep and communicate complex concepts. And you can see how I do this in “Learning iOS Development” from Addison-Wesley.

Leadership is something I have been practicing and studying for over 15 years. During that time I have had the honor to build several high performance, high retention teams that people seemed to enjoy being part of. I have also had the honor of coaching many people in the career and in life and leadership.

So please check back for articles ranging from custom progress indicators that cover the screen in iOS to why the fundamental distinctions of Trust, Mistake, Effective Requests underlie everything: from effective teams to effective relationships. And you may learn something about how to produce customer satisfaction (no, it does not just “happen”, and yes, it can be effectively and recurrently produced.)

Maurice Sharp - 10/20/13